Billing

On the Billing page you manage your subscriptions, payment method and invoices.

What you see

• Active Subscriptions: your subscriptions, each with its amount per month or per year, the items it consists of, and the date of your next payment.
• Payment Information: your current payment method and the e-mail addresses invoices are sent to.
• Invoice History: your invoices with Invoice #, Date and Total.
• The button Ask a billing question at the top.

Change your payment method

1. Under Payment Information, click Update payment method.
2. If your billing address is incomplete, you are asked to complete it first in Update Billing Address.
3. You are taken to a payment page. Follow the steps there.

When you see "It is required to setup a payment method before creating integrations.", add a payment method first.

Invoices

• Sending invoices to shows the e-mail address of your account. You change it on your profile.
• Enter an extra address in CC invoices to and click Save to also send invoices there.
• Under Invoice History, click Download to get an invoice.

Cancel or resume a subscription

• Click Cancel subscription and confirm. The card then shows the date on which the subscription stops.
• Changed your mind before that date? Click Resume subscription.

Ask a billing question

1. Click Ask a billing question, or the question icon next to an invoice.
2. Choose what your question is about and, if relevant, which invoice.
3. Write your question and click Send question.

Our finance team answers in a support ticket. See Your support tickets.

Tips

• Depending on your permissions, you can view this page but not change anything.
• Support plans, consultancy hours and MCP packages are purchased under Services. See Support and professional services.